How To Order, Pay & Use WishlistNigel
Ordering and paying for products online is not a new concept for many, and using a shopping cart is the same process across the e-commerce world. If you are a virgin at ordering online, read on.
How To Place An Order
Shopping at www.wandwarehouse.com.au is quick and easy, secure and most importantly, it’s fun!
All products shown on the website that are in stock are ready for shipping. If a product is showing out of stock; it means that we will be getting more in.
Start browsing www.wandwarehouse.com.au by clicking on the product categories at the top of the screen (Menu). Click on a product picture to view more information, larger images and reviews.
Check below in the Related Products bar to see similar products that might suit your needs better.
When you find the product you want to buy, click ‘Add to Basket’ to add it to your shopping basket.
Your product will now show in your shopping basket, which can be viewed by clicking the trolley icon shown in the top right hand corner of your screen. The total cost of the items in your cart, including discounts, is calculated automatically.
You can continue browsing and shopping as much as you like.
You can view your shopping cart at any time by clicking on the shopping trolley icon in the top right hand corner of the screen.
Prices on this website are displayed in Australian dollars including GST.
You will be prompted to select your preferred delivery method and the appropriate charge will be added to your final total before you click the ‘Proceed to Checkout’ button to complete your order.
Important Information About Cookies
Cookies must be enabled in your browser to be able to shop on www.wandwarehouse.com.au
When you have finished shopping and you are happy with the products in your basket, click on the Proceed to Checkout button and you will begin the straight forward and secure payment process.
You can pay by credit card or debit card using PayPal. You may also pay via Direct Bank Transfer or Cheque. Please note that orders will not be shipped until funds have been received, so for fast delivery payment via PayPal is advised.
Your personal details are kept secure at all times and will not be shared with any other companies.
You can place your order over the phone from 8am to 8pm EST.
If you are concerned about discretion, simply make a list of the product codes of the items you’d like before you call.
The product codes, or SKU numbers, are shown on each individual product page just under the ‘Add to Wishlist’ Button to the right of each product picture.
While calls may be recorded for training purposes, your privacy and discretion is always maintained.
To avoid disappointment or delays, you can only order items which are in stock.
The Wand Warehouse website will tell you if an item is out of stock. We receive new stock weekly, so you should never have to wait too long if a product you are after is temporarily out of stock.
If you would like to be notified when an item is back in stock, please feel free to contact us via our contact page.
After You Have Ordered
You will receive an automated email notification as soon as you place an order, listing all of the products that you have purchased, your total order value and the delivery address.
Please double check the information you have entered and if anything is incorrect, please contact us as soon as possible.
When your order has been shipped, you will receive another email confirming that your order has left the warehouse.
You will also be given a tracking code to track your delivery via Australia Post.
Payment Methods In More Detail
You can pay for your order with Wand Warehouse by PayPal, Direct Bank Transfer or by Cheque.
Even if you don’t have a PayPal account you can use your credit card or debit card to process your order through PayPal’s secure gateway payment system. PayPal accepts all the major credit cards and debit cards.
When you pay with your PayPal account or use PayPal to pay with your credit card or debit card, your PayPal statement or bank statement will show a charge to Fare L’Amore Pty. Ltd. and will not make any mention of the products you have purchased.
For your convenience, we accept payment via Direct Bank Transfer and also by Cheque. If you select one of these options you will be prompted with further payment details. Please use your Order ID as the payment reference. Please note that your order will not be shipped until the payment has been processed and the funds have cleared in our account. For this reason, if you want to enjoy your purchases quickly we suggest you pay via PayPal, credit card or debit card.
Please select your preferred payment method in the checkout and follow the instructions.
Security And Privacy
All of your details are kept safe and secure at all times, including your name, address and payment information.
We will never share your details with any other companies.
Wand Warehouse does not collect or hold onto credit card details.
Paying By PayPal
Go through the secure checkout as normal and select ‘Proceed to PayPal’.
You will be taken to the PayPal site to process the payment.
If you have a PayPal account you will be prompted to log into your account and set up the payment.
If you don’t have a PayPal account, you will be given the option of paying with your debit card or credit card.
Once you have arranged the payment, you will be automatically returned to the farelamore.com.au site to confirm the payment total and place the order.
Your PayPal account and any bank statements will show a charge to Fare L’Amore Pty. Ltd. and will not make any reference to the products you have purchased.
Paying By Direct Bank Transfer
To pay by Direct Bank Transfer, simply select this payment option while you are in the secure checkout. You will be prompted with further details for making an electronic payment directly into our bank account. Please use your Order ID as the payment reference and retain your own payment receipt. Your order won’t be shipped until the funds have cleared in our account.
Paying By Cheque
To pay by Cheque, simply select this payment option while you are in the secure checkout. You will be prompted with further details for making a cheque payment via post. Please include your Order Id with your payment. Your order won’t be shipped until the cheque has cleared.
How To Use Wishlist
Have you seen something you really want but need to wait a little while before you purchase it? Maybe you have to wait till pay day or maybe you want to let your lover see your Wishlist first?
Set up your very own Wishlist on www.wandwarehouse.com.au by adding products you like and may wish to purchase in the future. Having a Wishlist means that next time you visit you can quickly see your favourite products all in one place!
Starting A Wishlist
Starting your Wishlist on www.wandwarehouse.com.au is easy! When you see a product you want to add, simply click the ‘Add to Wishlist’ button located under the ‘Add to Basket’ button.
You can view your Wishlist at any time and have the option of adding products from your Wishlist directly into your Shopping Basket
You can add or remove items from your Wishlist at any time.