Account Set Up & BenefitsNigel
It’s free to set up an account! In fact we pay you – 25 WAND points! It will also make buying products in the future cheaper too!
We hate spam ourselves, but as an account customer, you will receive advance notice of specials before they are made online, so you can purchase massagers at heavily discounted prices before they are seen online and perhaps sold out.
How To Create An Account
You must be over the age of 18 years to create an account.
Simply enter your email address on the My Account page.
You will be sent an email with a temporary password.
Simply click the link provided in the email, enter the temporary password provided to log into your account and change the password immediately.
Protect your privacy by ensuring you keep your password safe and don’t share your password with anyone else.
How do I use my account?
You can use your account to view your recent orders, manage your shipping and billing addresses, edit your password and account details, make claims under warranty and view your WAND points total and any discount coupons you have accumulated, you can redeem for discounts when you process your next order with us.
Just by setting up an account you will earn 25 WAND points!
I’ve forgotten my password. Help!
If you have forgotten your password, simply click on the ‘I Forgot My Password’ tab on the ‘My Account’ log in page and enter the email address that you used to create your account.
You will be sent an email with instructions on how to create a new password.
I’ve forgotten my e-mail address. Help!
If you can’t remember your e-mail address, please send us a message and we’ll get back to you as soon as possible.
Can I change my screen name?
You can’t change your screen name, but we can change it for you. Please send us a message via our contact page telling us your email address, your current screen name and the new screen name that you would like.
What does "Remember me on this computer" do?
To save you the hassle of typing in your email address every time, you can click the box on the log-in screen and the website will remember who you are.
This will keep you logged in so that you can access your account quickly to post messages or place an order.
If you are using a shared computer, we do not recommend using this feature.